Terms of Service

Effective Date: July 2026

Welcome to Dignity Wellness. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General

Dignity Wellness provides premium feminine wellness products for customers across South Africa. By using this website, you confirm that the information you provide is accurate and that you are legally able to enter into binding agreements.

2. Products & Pricing

We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occasionally occur. Dignity Wellness reserves the right to correct pricing, product information, or availability at any time without prior notice.

3. Orders & Payment

Orders are confirmed only after payment has been successfully received and verified.

We reserve the right to decline or cancel any order in the event of suspected fraud, pricing errors, or product unavailability.

4. Shipping & Delivery

Delivery times are estimates and may vary depending on your location and courier operations.

For more information, please refer to our Shipping Policy.

5. Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy.

Due to the hygienic nature of our products, opened or used items cannot be returned unless they are defective or supplied incorrectly.

6. Product Information

Our products are intended to support everyday feminine wellness and personal care.

Information provided on this website is for general informational purposes only and should not be considered medical advice. If you have any health concerns, please consult a qualified healthcare professional.

7. Intellectual Property

All website content, including text, graphics, logos, images, and branding, is the property of Dignity Wellness or used with permission and may not be copied, reproduced, or distributed without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Dignity Wellness shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our products.

Nothing in these Terms limits your rights under the Consumer Protection Act, 2008 (Act No. 68 of 2008).

9. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy and applicable South African data protection laws.

10. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be published on this page and become effective immediately upon publication.